Terms of Service

Welcome to LUMIVEDA. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website or any systems or networks connected to the website
• Use any automated system, including robots, spiders, or scrapers, to access the website
• Interfere with the proper working of the website
• Transmit any viruses, malware, or other malicious code through the website
• Impersonate any person or entity

All product descriptions, images, and prices are subject to change without notice. We strive to display accurate information, but we do not warrant that product descriptions, images, pricing, or other content is accurate, complete, reliable, current, or error-free.

Prices are displayed in Australian Dollars (AUD) unless otherwise specified and do not include applicable taxes or shipping costs, which will be calculated at checkout.

By placing an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason, including but not limited to:

• Product availability
• Errors in pricing or product information
• Suspected fraudulent activity
• Order quantity limits

Payment must be made at the time of purchase using one of our accepted payment methods. All transactions are processed securely through our payment providers.

Please refer to our Shipping & Delivery page for information about shipping times and costs.

We accept returns of unopened items in their original packaging within 30 days of delivery. For hygiene reasons, we cannot accept returns on opened skincare, fragrance, or other personal care products unless damaged or defective.

All content on this website, including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, digital downloads, and software, is the property of LUMIVEDA or our content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any content from this website without our express written permission.

To the fullest extent permitted by applicable law, LUMIVEDA and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, arising from:

• Your use or inability to use our website or services
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or other harmful code transmitted through our website
• Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, transmitted, or otherwise made available through the website

If you have any questions about these Terms of Service, please contact us at:

legal@thelunivaaqgroup.com