Privacy Policy

At LUMIVEDA, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

We collect information you provide directly to us when you create an account, make a purchase, sign up for our newsletter, or contact us. This includes:

• Name, email address, and contact information
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and product preferences
• Communications you send to us
• Information from surveys or promotional activities you participate in

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and browsing behavior through cookies and similar technologies.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Personalize your shopping experience
• Improve our website, products, and services
• Prevent fraud and maintain security
• Comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to outside parties except as necessary to provide our services. This includes:

• Service providers: Companies that assist with shipping, payment processing, marketing, and customer service
• Business partners: Trusted partners who offer complementary products or services
• Legal requirements: When required by law or to protect our rights

All third parties are required to keep your information confidential and use it only for the purposes for which it was provided.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for all data transmissions
• Secure payment processing through PCI-compliant providers
• Regular security assessments and updates
• Limited employee access to personal data

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@thelunivaaqgroup.com.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@thelunivaaqgroup.com